Confidentiality and protection of personal data on the site

This Privacy Policy and protection of personal data on the website smmform.com applies to all information that the Internet site (hereinafter referred to as the “Site”) may receive about the User during the use of the Site’s products.

1. DEFINITION OF TERMS

1.1. "Site Administration" represents a group of specialists who manage and maintain the site, and also process the personal data of Users in order to ensure the security and functioning of the site.

1.2. “Personal data” includes information relating to a specific individual, such as his name, email address, telephone number and other identifying information.

1.3. “Processing of personal data” means any operations that the Site Administration may perform in relation to the personal data of Users, including collection, storage, use, transfer and deletion of data.

1.4. “Confidentiality of personal data” requires the Site Administration and other specialists who have access to the personal data of Users to commit to ensuring the security and non-disclosure of the information received to third parties, except in cases stipulated by law.

1.5. “Site User” is an individual visiting the site for the purpose of obtaining information or using the products or services offered.

1.6. "Cookies" are small pieces of data that are transferred from a web browser to a website server when a user interacts with web pages. They are used to store certain information and provide a more convenient and personalized user experience.

1.7. An "IP address" is a unique numeric identifier assigned to each device on a TCP/IP network. It is used to route data and identify nodes on the network.

These definitions help to understand the main terms related to the use of the site and the processing of personal data. They are important for ensuring the security, confidentiality and proper functioning of the site, as well as for protecting the interests of users.

2. GENERAL PROVISIONS

2.1. Visiting the Site, as well as using its products or services, implies automatic consent to the Privacy Policy regarding the processing of Users’ personal data.

2.2. If the User does not agree with the Privacy Policy, he/she has the right

leave the Site.

2.3. This Privacy Policy applies only to the Site. smmform.comIf the User decides to go to third-party resources, the Site is not responsible for their actions.

2.4. The Site Administration is not responsible for checking the accuracy of the User’s personal data that he/she provides by agreeing to the Privacy Policy.

3. PRIVACY POLICY PRIVACY POLICY

3.1. The Site Administration undertakes not to disclose the personal data that the User specified when registering on the Site or when placing an order (service).

3.2. Personal data is subject to processing by the Site Administration when the User fills out electronic forms on the Site. The following User data is subject to processing:

1. Full Name;

2. Contact phone number;

3. Electronic address (e-mail);

4. The address of the link for which the service (order) is performed;

5. The User’s residential address.

3.3. The Site protects any User data when following links to third-party and internal pages. This list includes:

— IP address;

— data from cookies;

— information about the browser;

— time and duration of stay on the Site;

— address of a third-party page, advertising block.

3.4. Disabling cookies may lead to difficulties with authorization on the Site.

3.5. The Site collects data on the IP addresses of all Users. This information is necessary for timely resolution, control of technical problems and determination of the legality of financial payments.

3.6. Other information of Users that has not been specified in the above paragraphs is not subject to distribution. An exception is paragraph 5.2 of this

Privacy policies.

4. PURPOSE OF COLLECTING USER'S PERSONAL DATA

4.1. The collection, storage and processing of the User’s personal data by the Site is carried out for specific purposes and pursues the following goals:

4.1.1. Identification of the User who has registered or visited the Site to place an order or purchase a product.

4.1.2. Ensuring full access of the User to all resources and functions of the Site.

4.1.3. Establishing feedback with the User to send notifications and informational messages related to the use of the Site and the provision of other services.

4.1.4. Guaranteeing payment security and protecting the User from possible fraudulent activities by determining his location.

4.1.5. Ensuring the accuracy and completeness of the User’s personal data.

4.1.6. Creation of a User account to fulfill his orders or services.

4.1.7. Regularly informing the User about the status of his order on the Site within the established timeframes.

4.1.8. Timely processing of payments and fulfillment of the order or provision of the service.

4.1.9. Providing the User with a quick solution to any problems or controversial issues that may arise when using the Site, thanks to professional technical support.

4.1.10. Providing the User with information about service updates, price changes, new offers and news about the operation of the Site with the consent of the User.

These purposes enable the Site to operate effectively, provide convenience and security for Users, and maintain transparency and interaction between the Site and Users.

5. METHODS AND TERMS OF PERSONAL INFORMATION PROCESSING

5.1. There are no time limits for processing the User's personal data. This action can be performed both automatically and in other ways that do not contradict the current legislation.

5.2. The collected User data may be transferred by the Site Administration to authorized state authorities of the Russian Federation on legal grounds and in the manner prescribed by Russian legislation.

5.3. The Site Administration regularly carries out actions aimed at protecting the User’s personal data from third parties (except for clause 5.2).

6. OBLIGATIONS OF THE PARTIES

6.1. The User is obliged:

— Provide complete and accurate information about yourself.

— Timely report any changes to data, as well as make additions to personal data.

6.2. The site administration is obliged to:

— Use the User’s information received only for the purposes specified in paragraph 4 of this Privacy Policy.

— Ensure complete protection of the User’s personal data (do not disclose, sell, exchange, or publish) except in cases specified in paragraph 5.2.

— Suspend the processing of personal data upon a corresponding request from the User or his/her legal representative. Such a request may also be provided by an authorized body.

7. LIABILITY OF THE PARTIES

7.1. The Site Administration is responsible for improper fulfillment of obligations, in connection with which the User may incur losses due to the use of his data not in accordance with the Privacy Policy (exception clause 5.2)

7.2. The site administration is not responsible when user data:

7.2.1. Have become publicly known with or without the consent of the User, or have been lost without the participation of the Site.

7.2.2. Were accessible to other persons before the Site Administration gained access to them.

8. DISPUTE RESOLUTION

8.1. Dispute resolution is carried out in the form of a written claim from the User to the Site Administration.

8.2. Within 30 calendar days from the date of receipt of a claim addressed to it, the Site Administration undertakes to inform the User of the measures taken.

8.3. If the parties are unable to reach a compromise, then further conflict resolution takes place in court, in accordance with Russian legislation.

8.4. When resolving any disputes, the Site Administration is guided by current Russian legislation.

8.5. If the order is cancelled by the system, its cost will be restored to the balance. If the order was partially cancelled, part of the funds for the unfulfilled balance will be returned to your SMMForm account balance.