QUESTIONS AND ANSWERS

How quickly will my order be completed?

The order is executed on average from several minutes to several hours or days, the start time depends on the service and the volume you ordered. In individual cases, the start time of the order can be up to two days. We try to execute each order after payment as quickly as possible, providing the highest quality services.

How long does a paid order stay in the queue?

As a rule, the order is in the queue from several minutes to an hour, depending on the selected type of service and the volume of the order. Sometimes, the queue can reach several hours or two days, depending on various factors.

My order was cancelled by the system, will the money be returned to my balance?

That's right, when you cancel an order, its cost will be restored to your balance. If the order was partially cancelled, part of the funds for the unfulfilled balance will be returned to your SMM Form account balance.

What database do you work with?

We have our own source of subscribers and users to complete the task and perform various paid actions, as well as sources from advertising networks, a network of communities with active users of social networks.

What is the average order fulfillment time?

The order fulfillment time for each service is individual and can vary up to several months, depending on the selected volume. On average, orders are fulfilled from 5 minutes to 48 hours, depending on the order volume and the selected service. Also, in rare cases, delays of up to 120 hours are possible.

SOCIAL NETWORKS

The order is in the queue and has not started to be executed automatically.

The reasons why the order was not launched automatically may be the following:

  1. The link is incorrect;
  2. The service you ordered requires additional manual moderation;
  3. The link provided does not correspond to the service you selected;
  4. Your video, group, profile is hidden by privacy settings or has restrictions.

Why has the number of views on YouTube videos not changed?

YouTube updates the counter every 12 hours. To count views, we recommend waiting up to 24 hours for your counter to fully update. If your views have not been updated within 48 hours, please contact our technical support!

Are the views real or fake?

Our views are generated from real people's traffic from social networks. We do not use programs to boost your video. To improve quality, you can add an additional criterion when ordering views from the services page.

I placed an order, but the system cancelled it. Why?

When you cancel an order, the funds are automatically returned to your account balance. There may be several reasons for canceling an order:

  • The specified link does not correspond to the selected service
  • The selected service does not match the specified link
  • The link contains spaces or additional (letters/numbers/symbols)
  • Page/account - does not pass stop words according to the rules
  • If the order is via VK: the public/group must have 5 or more posts — the publication period of the 1st post must be more than 5 days
  • Page/account - closed, for example, an Instagram account or VK group must be open to add members or subscribers.

Try to independently identify the reason for the order cancellation, arrange it and re-issue the order by paying for it from the balance on the site. If you were unable to identify the reason for the order cancellation, and when re-issuing the order - it was canceled again. In this case, contact our support service for advice.

Complaint manipulation. What, how.

Complaint manipulation is the mass sending of complaints to a specified profile or content. Bots follow the specified link and perform previously programmed actions. We cannot provide any evidence of delivery of this service. This is the only type of service on the site that cannot be tracked by the customer.

Also, in most cases, complaints are inflated (90%) gives nothing!
On profiles (posts, videos, etc.) Politicians and other celebrities complain tens of thousands of times every day. And real people. And nothing happens. You need to understand this: if there are no violations, nothing will happen! Even if you make a million complaints... And sometimes one is enough. Therefore, if you ordered a few complaints once and nothing happened, don't waste your money by ordering again on the same link...

How it happens from the inside Instagram and other services.
You either send a complaint about the content yourself or buy it. The moderator sees the complaint, goes to the profile (post, video, etc.), evaluates. If there are no violations, it puts a stub. After that, you can send as many complaints as you want, it will not give you anything, the content after the first complaint has already been reviewed by a specialist. If this is a post that can be edited (mostly editing is possible for the first 24 hours after publication) then the moderator puts a temporary plug, and then a permanent one.

In short, if your competitor has posted a post that violates the rules of a certain social network and the neural network has missed the post, you can order complaints - the social network moderator will review it and be able to delete it. But if your competitor has posted "socks" for sale cheaper than yours - there is no point in ordering complaints! It will not help!

What to do?

Somehow "destroy" the channel (profile, post, etc.) impossible if there are no violations! But it is possible, as it is called - "to shit on". To do this, the cheapest subscribers to the competitor's profile are ordered.
Imagine you have an online store and 2000 subscribers who communicate, like, comment. The statistics are stable, everything is fine. And suddenly 10,000 Arabs and Indians subscribe to you. Who subscribed quickly and do nothing. Not showing any activity. Completely diluting the profile statistics. And then they start to drop off.
What's happening? Statistics are collapsing, the channel in search results is falling to the bottom. You make the profile private, start deleting bot profiles manually for a week, without figuring out where you are deleting whose and real subscribers. The same thing with cheap views on YouTube videos. Which disappear over time, thereby lowering the video in search results.