If you have made an order and during 48 hours nothing happened and the money was not returned to the profile account - write to Support Service site.

If you ordered anonymously (without registering on the site) and want to return the money to your account - indicate this in the message. Ordering services anonymously has such risks. It is better to register on the site. All you need is an email address.

The order is executed on average from several minutes to several hours or days, the start time depends on the service and the volume you ordered. In individual cases, the start time of the order can be up to two days. We try to execute each order after payment as quickly as possible, providing the highest quality services.

As a rule, the order is in the queue from several minutes to an hour, depending on the selected type of service and the volume of the order. Sometimes, the queue can reach several hours or two days, depending on various factors.

The reasons why the order was not launched automatically may be the following:

1. The video link is incorrect;
2. The service you ordered requires additional manual moderation;
3. In 1 order, you selected more than 2 services or indicated more than 2 links - try to place 1 order with 1 service and 1 link for automatic launch;
4. The link provided does not correspond to the service you selected;
5. Your video is hidden by privacy settings or has age restrictions.