Frequently asked questions
nothing has happened within 48 hours support service .
If you ordered anonymously (without registering on the site) and want to return the money to your account - indicate this in the message. The order of services anonymously has such risks. It is better to register on the site. This requires only the address of the mail.
The order is executed on average from several minutes to several hours or days, the start time depends on the service and the volume that you ordered. In individual cases, the start of the execution of the order can be up to two days. We try to fulfill each order after payment as quickly as possible, providing the highest quality services.
As a rule, the order is in line from several minutes to an hour, depending on the selected type of service and the volume of the order. Sometimes, the queue can reach several hours or two days, depending on various factors.
The reasons why the order was not launched into operation can automatically be the following:
- The link to the video is incorrectly indicated;
- The service you ordered requires additional manual moderation;
- In 1 order, you chose more than 2 services or indicated more than 2 links - try to place 1 order with 1 service and 1 link for automatic launch;
- The specified link does not correspond to the service you have chosen;
- Your video is hidden by privacy settings or has age restrictions.
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